
I had quite an adventure with this dentist. I went in to have 2 minor cavities filled (apparently all the brushing and flossing in the world still doesn't always prevent cavities). I was having some cold & slight pressure sensitivity in one of my upper molars. Upon examination, they found a cavity in one of my lower molars, and also decided to do a filling in the upper one with sensitivity as a preventative measure. Afterward I was feeling more sensitivity in the upper tooth, and a terrible ache along my entire jaw on the side of the lower molar. I went back into the dentist, and this is where the debacle began, and when this dentist proved how incredible he was. He redid the fillings. Twice. There was still pain. I went in for a second opinion at a different dentist (a little afraid of offending my current dentist because he and everyone in his office were SO nice, and knew me by name). The other dentist said that Dr. Saddler had done excellent work, and whatever was wrong with my teeth was something he couldn't see (maybe it was the type of filling, maybe there was a hairline fracture undetectable by x-ray). I went back to Dr. Saddler (now that it was confirmed that he hadn't done anything wrong). He knew I had gotten a second opinion, and rather than be offended, he actually encouraged it; whatever was necessary to get at the root (no pun intended) of the problem. I had a list of recommendations from the other dentist, so we tried the first one: change the type of filling. So he redid the fillings again. This fixed the upper molar, but the horrible ache was still occurring in my jaw, indicating that the problem went down to the root. He did a crown on this tooth to see if that would fix it. Still didn't. Skipping to the end (and a few more re-done fillings later), what must have happened was the first session of drilling into that molar had created hairline fractures in what was already a ready-to-fracture tooth (probably because I clench my jaw & grind my teeth in my sleep). A root canal was necessary. Once it was performed and the excruciating pain that inevitably follows subsided, my tooth was finally better! You should know that all of these re-done fillings (I think about 7 visits in total) were done for FREE. Dr. Saddler didn't charge me for one of them. He was never frustrated or impatient; he was only upset at himself because I continued to be in pain, and he was determined to solve the problem. The problem which could have been caused - accidentally - by any dentist, that no one could have avoided. He took great care of me and stuck with it until the problem was solved. Dr. Saddler is an amazing dentist - he does great work and he actually cares about his patients. By trying to find a dentist for a second opinion I ran across a lot of reviews and realized how good I had it with him. All of the other 5-star reviews for him are well-earned, and I wish I could add more than just one to the bunch. Also, when I've gone in without insurance (which I'm going to have to again), they give me the lower price (not the one they charge insurance companies with; the one they charge individuals with). So they really do care. Thanks for reading!
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